After earning its first International Organization for Standardization (ISO) certification for quality management systems (ISO 9001:2015) in late 2022—marking an important achievement for the organization in its efforts to continuously improve performance and uphold its commitment to quality assurance—MELE recently underwent and passed a surveillance assessment to ensure compliance with ISO’s rigorous certification standards.
Third party auditor TCB Audit Services (TCB) conducted the surveillance assessment. The ISO standards include initial certification, surveillance assessments, and recertification assessments. TCB assessed MELE’s level of management system compliance against ISO standards, examined the system’s ability to meet applicable statutory, regulatory, and contractual requirements, and identified areas for potential improvement.
TCB identified zero Corrective Action Requests (CARS) and found “…no significant issues impacting the audit program…and the audit objectives have all been fulfilled appropriately.”
Compliance Support Analyst Michael Katz coordinated MELE’s response to TCB’s audit requests. The internal team included MELE’s President, Al Chiogioji; Chief Legal Officer, Kimi Murakami; CFO Janice Gordon; Chief Operating Officer Greg Hansen; Human Resources Director Evelyn Waters; Director of Contracts Barbara Freland; VP, Information Technology Ron Colbert; VP Carrie Phelps; Project Controls Manager Troy Witmer, and Proposal Manager Dawn Vignola.
“Delivering top quality management service and outstanding performance for our partners and customers is a top priority at MELE. Assessing our systems against ISO’s rigorous certification and surveillance process illustrates our entire team’s commitment to continually improving our management approach,” stated Kimi Murakami, MELE’s Chief Legal Officer. “We’re very proud to be ISO certified and look forward to continuing to provide our partners and customers outstanding management and performance.”
With over 250 employees and offices in Rockville, MD, Washington, DC, and Albuquerque, NM, MELE is a veteran-owned (VOSB), minority-owned small business empowering its customers with innovative solutions for more than three decades. MELE has served more than one hundred countries across 149 project locations and has employees in 41 U.S. states. The company offers technical, engineering, and programmatic support expertise to a host of U.S. federal and international agencies, including, but not limited to, the Department of Energy, the Department of Defense, the Department of Homeland Security, the Department of Justice, INTERPOL, and the International Atomic Energy Agency. MELE’s services include national security, intelligence, IT/cybersecurity, facility management and engineering, CBRNE defense and nuclear security, emergency response training/management, and mission and program support.
Steve Surdez, Communications Specialist